Privacy Policy
A legal disclaimer
Heap of Sweets (“we,” “us,” or “our”) is committed to protecting your personal information and being transparent about how we conduct business. This Privacy Policy and Refund Policy apply to all purchases, website interactions, and communication with our brand.
Privacy Policy
1. Information We Collect Personal Information:
- Name
- Phone number - Billing/shipping address (if applicable)
- Order details
Payment Information :
We do not store full payment details. All payments are processed through secure third-party providers
Automatically Collected Data If using a website:
- IP address
- Device type
- Browsing data
- Cookies (if enabled)
2. How We Use Your Information:
- Process orders
- Communicate regarding orders or questions
- Send promotions if you opt in
- Improve customer service and website quality
- Maintain internal business records
3. Sharing Your Information:
We do not sell your data. We only share information with Trusted third-party services (payment processors, website tools)
- Legal authorities if required
4. Cookies & Tracking:
If your website uses cookies, they help track website activity and improve performance. You may disable cookies at any time through your browser.
5. Data Security:
We take reasonable steps to protect your information, but no online system is completely risk-free.
6. Your Rights You may request to:
- Access your personal information
- Update/correct your information
- Request deletion
- Opt out of promotional communication Contact us at: heapofsweets.co@gmail.com
7. Children’s Privacy:
We do not knowingly collect personal information from children under 13.
8. Updates to This Privacy Policy We may update this policy at any time. The most recent version will always be posted with the updated date.